FREQUENTLY
ASKED QUESTIONS
NYC TOWING

Our average response time across all five boroughs is 30 minutes or less. We use GPS-tracked dispatch so the nearest available truck is routed to you immediately — even during peak NYC traffic hours.

Yes. We cover Manhattan, Brooklyn, Queens, The Bronx, and Staten Island — 24 hours a day, 365 days a year. We also serve Long Island. No matter where you're stranded in the metro area, we've got you covered.

Absolutely — we operate 24/7, 365 days a year including all public holidays. Emergencies don't follow a schedule and neither do we. Our live dispatchers answer the phone day or night.

Turn on your hazard lights immediately and steer to the right shoulder as far as possible. If it's safe to exit, stand behind the guardrail away from traffic. Note the nearest exit number or mile marker and call us right away — we dispatch immediately with a confirmed ETA.

Yes. We use flatbed towing for all-wheel-drive, luxury, electric, and lowered vehicles. All four wheels are lifted completely off the road, preventing drivetrain damage, paint scratches, and mechanical stress during transport.

Yes. We carry commercial-grade jump packs for all vehicle types — sedans, SUVs, trucks, and vans. If your battery can hold a charge we'll have you running in minutes. If not, we can perform an on-site battery replacement so you don't need a tow.

We quote a flat rate upfront before any work begins — what we quote is exactly what you pay. NYC towing typically starts at $125–$140 for a local tow plus $4/mile. Exact pricing depends on distance, vehicle type, and service needed. No hidden fees, ever.

We accept all major credit & debit cards, cash, CashApp, Venmo, and Zelle. Under New York law, towing companies must accept cards — you are never required to pay cash only. If a company refuses your card, that's illegal and you should report them.

Yes — our lockout service uses professional tools that open your door without damaging the paint or lock mechanism. We handle all makes and models including modern keyless entry systems and electronic locks.

Yes. We deliver emergency fuel directly to your location anywhere in NYC. We carry both regular and premium gasoline. No need to walk to a station — just call and we come to you. This is usually faster than any other option when you're stuck on an expressway.

Call us with your vehicle details (year, make, model, condition) and we'll give you a quote on the spot. If you accept, we schedule a free pickup, tow the vehicle at no charge, and pay you cash the same day — no private-selling headaches, no hidden fees.

Yes. TowHub Towing-NYC holds a Department of Consumer Affairs (DCA) license and is fully insured, compliant with all NYC and New York State towing regulations. Always check for the red DCA license medallion on any tow truck before allowing them to hook your car.